Transportation Merchant Accounts

Moving and transportation companies include vehicle shippers, animal shippers, taxis, transport brokers, furniture/home movers and other freight companies (truck, ship, aircraft or train), both long distance and local. Transportation merchant accounts have specific features to support members of the competitive industry:

Ability to process high-ticket orders in person, online , via MO/TO and with a mobile application
Ability to accept mobile , credit , debit and ACH payments
Transaction rate caps to maximize your profit margins for high-volume sales
Integration with applications that allow customers to request services, schedule moving dates and make deposits in one seamless online process
Signature capture devices for instant receipt confirmation
Next-day funding
Loyalty program integration
Automated recurring billing for customer financing plans
Convenient tip adjustment, discount and multi-deposit payment tools
Automated electronic invoices and copies that can be printed out on the spot

The industry is considered high risk because it’s prone to chargebacks. Customers often book with one carrier and end up using another. Weather and other unpredictable travel constraints like traffic and road construction make it difficult to estimate costs up front and follow exact schedules, while dissatisfaction claims are usually arduous to disprove. Damages are expensive to cover, and if you aren’t able to compensate the customer for losses, the liability defaults to your credit card processor.

But by integrating a payment system that produces documentation for every interaction with customers, having clear policies, offering insurance, issuing refunds when necessary, operating in compliance with government regulations and following industry best practices, a transportation business can keep its chargeback ratio below average.